Shipping Policy

Shipping Policy 🚚✨

At Alchemy of Tallow, we strive to ensure that your orders are delivered quickly and safely. Please review our shipping policy below for details on processing times, shipping rates, and delivery expectations.

1. Order Processing

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Orders placed after [X] PM (your timezone) will be processed the next business day.
  • During peak seasons or sales, processing times may be extended.

2. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.
  • You can track your order using the provided link. If you have trouble tracking your order, please contact us.

3. International Shipping 🌍

  • We ship to select countries outside [your country].
  • Customers are responsible for any customs duties, taxes, or import fees.
  • Delivery times for international orders vary by destination and customs processing.

4. Shipping Issues & Lost Packages

  • Incorrect Address: Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by customers.
  • Lost or Stolen Packages: If your package is lost in transit, please contact the shipping carrier first. If the issue is unresolved, reach out to us, and we will do our best to assist.
  • Delayed Shipments: We are not responsible for delays caused by shipping carriers, weather conditions, or customs processing.

5. Order Changes & Cancellations

  • Orders can only be modified or canceled within 12 hours of placing the order.
  • Once an order is shipped, we cannot make changes.

6. Contact Us

If you have any questions or need assistance, feel free to reach out:

πŸ“§ Email: Thealchemyoftallow@gmail.com
πŸ“ž Phone: 8778072783

We appreciate your support and look forward to delivering your favorite skincare products! ✨